Operations

Operations

Sharing our operational experience and insights

As operators ourselves, and with an extensive customer-base that spans various sectors, our 5,000+ members benefit from our operational expertise and experience, as well as our widespread market knowledge and industry insights.

OPERATIONAL PERFORMANCE REVIEW
Improving operational efficiency
All businesses need to constantly improve their operations in order to remain competitive and to achieve their strategic goals, but finding the time can often be the biggest challenge.

We work with members to provide full operational performance reviews, including supply chain analysis, kitchen and operational set-up and layouts, equipment suitability, maintenance contracts and operating standards. We'll work with you identify gaps and our specialists will put forward achievable improvements.
PRICING STRATEGIES
Boosting your pricing power
Our team of specialists can offer support and insights into how to effectively manage and optimise your pricing strategies, for new and existing products, to achieve the highest margins.

From pricing model evaluations and cost comparisons, to customer behaviour pattern analysis and the latest digital trends, we work with our members to identify and build dynamic pricing capabilities targeting the highest Return On Investment areas.
MENU DEVELOPMENT
Creating innovative and commercially viable menus
Our team live and breathe the world of food and hospitality. Combining our knowledge of emerging consumer and food trends with our operational expertise, we support the development of fully costed, commercially viable menus.

Whether you're launching a new concept or reviewing your current menu proposition, we help members to design, develop and refine menus to excite customers and increase sales.
MARKET INSIGHTS
Together, we are smarter
With an extensive and varied membership base, a strong supplier network and our own experience as owner-operators, we have access to some of the latest industry information and market insights.

By sharing this information with our members, we're able to help independent operators compete with national chains by providing valuable insights to aid forward planning.

Want to know more?

+44 (0) 1934 646 135






    Case Studies

    Working with pub group to introduce food into over 350 wet-led pubs

    Last year, the pub industry was hit with pandemic-related vocabulary such as “substantial meals” and “Eat Out to Help Out” which led to many...

    Supporting Flour & Bean as they open multiple new outlets at Norwich Airport

    Flour & Bean is an independent, multi-site artisan bakery and coffee house with six retail outlets across Norfolk, selling hand crafted speciality breads, cakes and...

    Two supplier exploration days for Regency member, Superbowl UK

    Our team of data analysts constantly monitor the market, purchasing history and contracted prices ensuring our members are always receiving the best value for...

    Liberation Group's Head of Food shares highlights of 12 year partnership

    On Wednesday 17 May 2023, we welcomed the hugely talented Alice Bowyer, Head of Food at The Liberation Group/Butcombe Brewing Co. to our monthly team meeting. Along...

    Successful menu development day for multi-site London nursery group

    London Early Years Foundation (LEYF) is a group of 40 nurseries and pre-schools across London supporting over 4,000 children a year. A successful charitable social...

    Successful meat development day for southwest chophouse and multi-site restaurant group

    The Immersive Group is a collection of restaurants, boutique pubs with rooms, steakhouses, and cocktail bars located across the southwest of England. Forward-thinking owners, Dave,...

    Regency Purchasing Group is a company who really assists you with getting the best for your business. Our Procurement Manager took our comments onboard and it was like having a full-time food and beverages regional manager.

    The Partyman Group, Nationwide

    I was a little sceptical at first, but I’m glad I took time out and listened to what Regency had to offer us. They have been extremely informative and knowledgeable throughout.

    Jump Evolution, Essex

    Regency has taken a load off me - they've streamlined our ordering offering true help to the F&B staff and the Regency team has been able to slash my costs! They have done what my suppliers said they would do, but didn’t.

    Jump Inc, Yorkshire and Lincolnshire

    The team illustrated a 'black and white' saving of 12% on our food, drink and non-food costs. We would highly recommend Regency Purchasing Group - like minded operators with exceptional ability to help us control and manage what we do.

    Swithens Farm, Yorkshire

    Regency Purchasing Group has helped us with food tasting days and advised us to create a more focused menu. Working alongside the team at Regency, we've been able to get our GPs right for each of our products.

    Superbowl UK, Nationwide

    We know we're not one of the 'big accounts' for Regency, however we have never been made to feel that we are any less important. In all honesty, Regency has been a god send(!), especially when I've had difficult suppliers who just don't get their acts together.

    Jungle VIP, Middlesex

    Our Regency Procurement Manager used his experience, knowledge and connections to very quickly source a replacement supplier when we were let down; we are now set up with a better independent national supplier. It's great to be a member of Regency.

    Flying Bean Café

    Our Procurement Manager has been a huge help, not only has he analysed all our spending and helped us save money in areas outside of just purchasing, he has also introduced us to new product lines and best of all, got us onto a great loyalty scheme.

    Marlowe's Restaurant, Kent

    Fantastic help and support from our Procurement Manager - we can’t thank him enough for his advice. We are very new to this industry and he has put us in touch with amazing suppliers.

    Rout 66 Desserts

    Regency has taken all the hassle of comparing prices and finding the best deals away from me and saved us lots of money. Highly recommend!

    Henderson Pub Co

    Great communication, customer service - and savings!

    Electric bowl

    Regency Purchasing Group have spent time genuinely getting to know us as a business and as individuals to help support us above and beyond what we would expect from a purchasing group.

    Cheltenham Racecourse

    Regency have great values as a business, and that flows from the top all the way down through the entire team and it makes them a joy to work with.

    Safari Play, Milton Keynes

    I have been put in contact with great local and national suppliers, getting better rates than I could ever find myself. On the rare occasion I have had an issue with a supplier, the Regency team have dealt with it in an instant.

    The Hungry Guest, West Sussex

    Regency have saved us tens of thousands of pounds on our drinks which has all dropped straight to the bottom line. I would highly recommend discussing your next drinks contract with Regency as they may be able to significantly reduce your costs.

    BJs Bingo, Nationwide

    Regency have always been a valuable partner to our ventures, and incredibly helpful when you’re launching a new venue.

    The Railway

    Always brilliant to have access to better pricing and offers through Regency. Amazing service from my Procurement Manager who regularly goes above and beyond.

    American Amusements

    As a start-up business, I couldn’t recommend Regency Purchasing enough - not just for the savings but also for their knowledge and communications.

    Soca Kitchen

    Our purchasing is more streamlined since becoming a Regency member and the Regency IQ system helps us control our purchasing, along with the visibility of our invoices. Regency has also helped us with our menu planning, which has not only saved us money, but saved so much time, which for us as operators is precious.

    Seckford Golf Club, Suffolk

    We have worked with Regency for nearly 10 years and during this time they have become an essential arm of the business, negating the need for an in-house purchasing manager. As a park we have really benefitted from the honesty and can-do attitude!

    Roarr! Dinosaur Adventure, Norfolk

    Regency advised us of a new partner supplier they had taken on for credit card services. We provided our merchant services statements and received a prompt turnaround with a quote for almost 20% savings vs. our current provider.

    Rules Restaurant, London

    Amazing support and advice!

    Half moon

    Regency has helped reduce costs and increase margins by looking at alternative items, products and suppliers. They've also helped us with other areas of our business, including our waste management and non-food procurement, which has taken a burden away from us and helped us to save time and money.

    Twizzle Tops Day Nurseries, London and South East

    Amazing service! Our Procurement Manager is very responsive and always keen to help us get the best deals available. Highly recommend!

    Hounslow Golf Park GC

    When we partnered with Regency, we regained control. Now, I see Regency more as a department of our own company. They've supported us with not only our purchasing, but also our customer service and they can quickly adapt when we acquire new venues.

    Liberation Group, South West and Channel Islands

    Regency get the best prices from our suppliers, which not only saves us a great deal of time, but it gives us peace of mind knowing they're in our corner. We have ambitions for the next level and it really feels like they share our future vision!

    Neepsend Social Club and Canteen, Sheffield

    Amazing service. Our Procurement Manager is always on hand to help and nothing is too much trouble. I have never had such an amazing support system to work with before.

    Chichester Golf Club

    We're very pleased with the price stability, product advice and support we have received. Their access to competitive pricing, together with their bench marking ability, has made a big difference to our competitiveness.

    Kingswood Golf and Country Club, Surrey

    As a culinary provider to sports professionals, we have to consider the nutritional value of all of our dishes and the Regency team provided and maintained access to that data on our behalf, as well as exploring and suggesting new products and food s

    Chelsea Football Club

    Due to increasing costs and staff shortages, I joined Regency Purchasing Group and immediately received a 22% saving on some items - and we are just getting started.
    I look forward to continue working with Regency to save money and time.

    Martin Black Catering

    Regency have helped by leveraging their collective industry presence and buying power to secure both better deals and treatment from our suppliers. The Regency team has been instrumental, not only in helping us find partners and suppliers for our business, but also in helping us develop our business concepts and unique selling propositions.

    Springbok BBQ, Berkshire

    Regency's expertise and ongoing support in all areas of F&B procurement and waste management (amongst the various other things they assist us with) is truly second to none. Working with Regency is one of the best decisions I've ever made!

    Majestic Bingo, Nationwide

    Regency helped us enhance the customer experience in our business (which is very important to us!) via the introduction of new lines and branded products. They’ve also helped re-energise our relationships with our brand owners.

    Chelsea Football Club

    Regency is fantastic - our Procurement Manager is always available to answer questions and put in any work that needs doing. They have been so helpful in setting up my new buisness.

    BTB Café & Tap Room

    Regency Purchasing Group has, and continues to, save me a lot of money on my cleaning and disposable purchases. It frees up my time to get on with running my business more efficiently instead of constantly look at prices.

    Port Lympne Reserve, Kent

    We have been working with Regency across our seven UK hotels for several years and the support has been amazing.
    Always available to help to save time and money!

    Motel One

    Regency have a wide range of suppliers and provide great deals and prices. We have worked with Regency for a number of years and it has always been a positive experience.

    Bertys Snack Bar

    I have always had great service from Regency they have been excellent with all the advice and help during the tricky Covid times. My Procurement Manager has been a massive help with my prices and special deals.

    Lysses House Hotel

    Starting any new business is always a huge task, but with the help and continued support of Regency, the pressure of confirming the best suppliers and finalising our menu was completely alleviated. Our assigned Procurement Manager is incredible and has gone above and beyond for us.

    Clip 'n Climb, Ipswich

    Our business has been very well looked after by Regency. Getting us some really deals and prices on many of our core products.

    Crown Bingo

    An excellent group to be a part of; we have saved a lot of money over the last few years and more importantly, a lot of time. Very professional and friendly. Also, they keep you up to date with industry news and legislation.

    Jungle Kingdom

    We started working with Regency Purchasing group in 2016 and what a brilliant decision it was! My husband and I have formed such a good working relationship with our Procurement Manager that we can’t imagine him not being a part of our business.

    Signature Catering, Surrey

    "We've worked with Regency for over 18 months and we've received a huge amount of help in that time.
    Our Procurement Manager is always on hand to help with product codes or pricing which is a great help. "

    Bear Inn, Cirencester

    Regency always give a prompt and helpful response to any queries, particularly with the personalised quotes and help received regarding the nutritional and pricing breakdown. We also like the visual aspects of Regency IQ, including the graphs, and we are using the system more and more.

    London Early Years Foundation, London

    Since working with Regency, we have been hitting targets, improving quality and serving hundreds of thousands of pounds of fantastic food - one very happy Director, and one very happy Kitchen Manager - who is achieving bonus every month.

    The Web Adventure Park, Yorkshire

    Regency has been an amazing help to my business - with no charge for their services!

    White Hart, Sherington

    Working with Regency is like having a dedicated procurement director on your team, and the double-digit % savings they achieved will have a significant impact on our bottom line, helping to mitigate some of the COVID-19 costs.

    Ocean Adventurers, Somerset

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