Operations

Operations

Sharing our operational experience and insights

As operators ourselves, and with an extensive customer-base that spans various sectors, our 3,000+ members benefit from our operational expertise and experience, as well as our widespread market knowledge and industry insights.

OPERATIONAL PERFORMANCE REVIEW
Improving operational efficiency
All businesses need to constantly improve their operations in order to remain competitive and to achieve their strategic goals, but finding the time can often be the biggest challenge.

We work with members to provide full operational performance reviews, including supply chain analysis, kitchen and operational set-up and layouts, equipment suitability, maintenance contracts and operating standards. We'll work with you identify gaps and our specialists will put forward achievable improvements.
PRICING STRATEGIES
Boosting your pricing power
Our team of specialists can offer support and insights into how to effectively manage and optimise your pricing strategies, for new and existing products, to achieve the highest margins.

From pricing model evaluations and cost comparisons, to customer behaviour pattern analysis and the latest digital trends, we work with our members to identify and build dynamic pricing capabilities targeting the highest Return On Investment areas.
MENU DEVELOPMENT
Creating innovative and commercially viable menus
Our team live and breathe the world of food and hospitality. Combining our knowledge of emerging consumer and food trends with our operational expertise, we support the development of fully costed, commercially viable menus.

Whether you're launching a new concept or reviewing your current menu proposition, we help members to design, develop and refine menus to excite customers and increase sales.
MARKET INSIGHTS
Together, we are smarter
With an extensive and varied membership base, a strong supplier network and our own experience as owner-operators, we have access to some of the latest industry information and market insights.

By sharing this information with our members, we're able to help independent operators compete with national chains by providing valuable insights to aid forward planning.

Want to know more?

+44 (0) 1934 646 135





    Case Studies

    Butcombe Brewing Co.

    Over 40 locations across the South West

    Butcombe Brewing Co. comprises an estate of over 40 tenanted and managed pubs and inns across the South...

    Safari Play MK

    Milton Keynes, UK

    An indoor play centre offering soft play, imaginative role play, sports arena and gaming area. The onsite eatery serves award-winning, restaurant-quality hot...

    Ocean Adventures

    Somerset, UK

    Ocean Adventures in an award-winning indoor play centre in Cheddar, Somerset offering soft play, imaginative roleplay, laser tag, interactive climbing walls and toddler...

    Superbowl UK

    Nationwide, UK

    Superbowl UK operates 11 family entertainment centre across the UK (with a further two in development), with facilities including bowling lanes, laser quests,...

    Kids Play Childcare

    Various locations across the South East

    Kids Play Childcare is a group of nurseries, pre-schools, early education and wrap around care for children from six...

    Roarr! Dinosaur Adventure

    Norwich, Norfolk

    Roarr! is a 85 acre, family adventure park featuring multiple dinosaur themed attractions, rides and activities, complete with play areas, splash zones, an...

    I have been put in contact with great local and national suppliers, getting better rates than I could ever find myself. On the rare occasion I have had an issue with a supplier, the Regency team have dealt with it in an instant.

    The Hungry Guest, West Sussex

    The team illustrated a 'black and white' saving of 12% on our food, drink and non-food costs. We would highly recommend Regency Purchasing Group - like minded operators with exceptional ability to help us control and manage what we do.

    Swithens Farm, Yorkshire

    Our purchasing is more streamlined since becoming a Regency member and the Regency IQ system helps us control our purchasing, along with the visibility of our invoices. Regency has also helped us with our menu planning, which has not only saved us money, but saved so much time, which for us as operators is precious.

    Seckford Golf Club, Suffolk

    The Regency team and our Procurement Manager have been integral in helping us get back to re-opening in a Covid safe and secure environment. They've provided, and even tailored solutions for PPE and hand sanitiser stations and the level of service has been exceptional during this unprecedented time.

    Roarr! Dinosaur Adventure, Norfolk

    When we partnered with Regency, we regained control. Now, I see Regency more as a department of our own company; more than just a supplier. They've supported us with not only our purchasing needs, but also our customer service and they can quickly adapt when we acquire new venues.

    Butcombe Brewing Co., South West

    Working with Regency is like having a dedicated procurement director on your team, and the double-digit % savings they achieved will have a significant impact on our bottom line, helping to mitigate some of the COVID-19 costs.

    Ocean Adventures, Somerset

    Regency advised us of a new partner supplier they had taken on for credit card services. We provided our merchant services statements and received a prompt turnaround with a quote for almost 20% savings vs. our current provider.

    Rules Restaurant, London

    Our Procurement Manager has been a huge help, not only has he analysed all our spending and helped us save money in areas outside of just purchasing, he has also introduced us to new product lines and best of all, got us onto a great loyalty scheme.

    Marlowe's Restaurant, Kent

    Regency has taken a load off me - they've streamlined our ordering offering true help to the F&B staff and the Regency team has been able to slash my costs! They have done what my suppliers said they would do, but didn’t.

    Jump Inc, Yorkshire and Lincolnshire

    We're very pleased with the price stability, product advice and support we have received. Their access to competitive pricing, together with their bench marking ability, has made a big difference to our competitiveness.

    Kingswood Golf and Country Club, Surrey

    Since working with Regency, we have been hitting targets, improving quality and serving hundreds of thousands of pounds of fantastic food - one very happy Director, and one very happy Kitchen Manager - who is achieving bonus every month.

    The Web Adventure Park, Yorkshire

    Regency have great values as a business, and that flows from the top all the way down through the entire team and it makes them a joy to work with.

    Safari Play, Milton Keynes

    Regency have helped by leveraging their collective industry presence and buying power to secure both better deals and treatment from our suppliers. The Regency team has been instrumental, not only in helping us find partners and suppliers for our business, but also in helping us develop our business concepts and unique selling propositions.

    Springbok BBQ, Berkshire

    Regency get the best prices from our suppliers, which not only saves us a great deal of time, but it gives us peace of mind knowing they're in our corner. We have ambitions for the next level and it really feels like they share our future vision!

    Slick Chick's Chicken, Sheffield

    We started working with Regency Purchasing group in 2016 and what a brilliant decision it was! My husband and I have formed such a good working relationship with our Procurement Manager that we can’t imagine him not being a part of our business.

    Signature Catering, Surrey

    Starting any new business is always a huge task, but with the help and continued support of Regency, the pressure of confirming the best suppliers and finalising our menu was completely alleviated. Our assigned Procurement Manager is incredible and has gone above and beyond for us.

    Clip 'n Climb, Ipswich

    Regency always give a prompt and helpful response to any queries, particularly with the personalised quotes and help received regarding the nutritional and pricing breakdown. We also like the visual aspects of Regency IQ, including the graphs, and we are using the system more and more.

    London Early Years Foundation, London

    Regency Purchasing Group has helped us with food tasting days and advised us to create a more focused menu. Working alongside the team at Regency, we've been able to get our GPs right for each of our products.

    Superbowl UK, Nationwide

    Regency has helped reduce costs and increase margins by looking at alternative items, products and suppliers. They've also helped us with other areas of our business, including our waste management and non-food procurement, which has taken a burden away from us and helped us to save time and money.

    Twizzle Tops Day Nurseries, London and South East

    I was a little sceptical at first, but I’m glad I took time out and listened to what Regency had to offer us. They have been extremely informative and knowledgeable throughout.

    Jump Evolution, Essex

    Regency Purchasing Group has, and continues to, save me a lot of money on my cleaning and disposable purchases. It frees up my time to get on with running my business more efficiently instead of constantly look at prices.

    Port Lympne Reserve, Kent

    Regency Purchasing Group is a company who really assists you with getting the best for your business. Our Procurement Manager took our comments onboard and it was like having a full-time food and beverages regional manager.

    The Partyman Group, Nationwide

    We know we're not one of the 'big accounts' for Regency, however we have never been made to feel that we are any less important. In all honesty, Regency has been a god send(!), especially when I've had difficult suppliers who just don't get their acts together.

    Jungle VIP, Middlesex

    Stay connected

    Enter your email address to be kept up to date with latest news, company developments and market insights. You can unsubscribe at any time.
    View our Privacy Policy.