Test & Trace Changes

30 March, 2021

From the 12th of April, when lockdown begins to ease, Test & Trace will once again be required at all hospitality and leisure venues until at least September. This will include use in outdoor settings.

Contact details for every member of the party must be collected as opposed to previously when it was just the lead booker. This applies to both pre-booked reservations and walk-ins. With pre-bookings venues will have the option to take all relevant contact details at the point of booking or upon arrival.

It is a legal requirement for venues to display their QR code posters, even if they opt to collect data manually from customers. These posters will be sent to venues W/C 29th March. The requirement to collect contact data also applies to staff members and visitors, but not deliveries, so a record should be kept of staff rotas. Staff are welcome to check-in via Test & Trace but this is not a legal requirement.

There is now also an additional responsibility for hospitality businesses to take ‘reasonable steps’ to refuse entry to those who do not wish to leave their details or scan the QR code. However if additional measures to restrict entry are not successful it will not then be illegal for customers to enter the premises.

The Government will be undertaking a marketing campaign to inform members of the public of the changes in Test & Trace procedures and their responsibility to check-in at venues.

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